Privacy Statement

Effective as of July 20. 2005.

Emergency Contacts is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent, non-profit organization whose mission is to build user’s trust and confidence in the Internet by promoting the use of fair information practices. This privacy statement covers the site www.emergencycontacts.com. Because this Web site wants to demonstrate its commitment to your privacy, it has agree to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe.

If you have questions or concerns regarding this statement, you should first contact Valerie Nay at (310)472.5068.

If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily addressed, you should contact TRUSTe at http://www.truste.org/consumers/watchdog_complaint.php. TRUSTe will then serve as a liaison with us to resolve your concerns.

Emergency Contacts is a national emergency information resource for individuals, families and rescue personnel. Founded to ease the anxiety and uncertainty that can arise in emergency situations, Emergency Contacts helps to put the personal emergency plans of our members into action when accidents or emergencies occur.

This Privacy Statement describes how we collect, use and share personal and contact information that Emergency Contacts obtains in connection with the member services provided in the United States. These privacy practices apply to past, current, and potential future customers.

Collection of Information
Emergency Contacts collects personal information about you and your contacts in order to provide member services. The personal information we collect includes: contact information (such as name, mailing address, email address, phone number); credit card and billing information (such as cardholder name, card number, services or items purchased); and other personal information that helps us to reach contacts and provide vital medical information in an emergency situation. We collect personal information when members subscribe through the Emergency Contacts web site.

Use of Member and Contact Information
Emergency Contacts will use your information to (i) provide and improve member services, (ii) enforce the Emergency Contacts Terms and Conditions, (iii) prevent fraud and respond to regulatory and legal requirements and valid court orders, (iv) protect the rights, property or safety of you, Emergency Contacts, or the public, (v) offer you new products and services and (vi) perform market research for our own purposes. Emergency Contacts will not share your personal information with other outside organizations except verified emergency service providers and only to the extent necessary to provide medical care and/or primary contact information. We may monitor conversations with our agents, emergency service providers, and law enforcement personnel to improve the quality of our member services and for training purposes.

The Emergency Contacts Website
You may use Emergency Contacts' website to learn about our member services without disclosing any personal information. Membership requires that you provide us with information such as your name, address, e-mail address, etc. to start or renew your membership or to purchase additional services or items. At their discretion, members provide personal information about other people to be included on the membership as well as contact information for the persons to be contacted in the event of an emergency for use by Emergency Contacts to provide service. Members may opt to be excluded from from newsletters and/or marketing services at any time by checking that account option after signing in.

Cookies and Other Website Tracking Devices
We may use "cookies" and other website tracking devices on our website. Using cookies on our sites provides benefits to you, such as allowing you to maintain your account login information between visits, or maintaining your session information. There are third party cookies set on the website which allow us to measure site activity to provide a better user experience. These third party cookies and other tracking devices are used to tell us the time and length of your visit, the pages you look at on our site, the site you visited just before coming to ours, and the name of your Internet service provider. Third party cookies are not linked to the user’s personal information. You may elect to refuse cookies. Please refer to your browser’s instructions to learn more about cookies and how to manage their use.

Links to Other Websites
Our sites may contain links to websites not controlled by or associated with Emergency Contacts. Linked sites are not covered by this privacy statement. We recommend that you check the privacy statement of other sites you visit before providing any personal information.

Security of Your Personal Information
Emergency Contacts makes best efforts to implement and maintain technical, physical, and administrative safeguards to help protect the security and confidentiality of member and contact information in Emergency Contacts' control from theft, loss, misuse, improper distribution or alteration. Sensitive information such as credit card information is encrypted when submitted through our websites.

Emergency Contacts may place calls connected using a wireless network operated by a wireless service provider. Although it is illegal for unauthorized people to intercept calls, such interceptions of wireless communications can occur.

Updating Your Personal and Contact Information
Members are encouraged to modify, correct, change, or update personal and contact information online by logging into their account through www.emergencycontacts.com. Members have 24/7 access to their personal back-up plans.

Privacy Inquiries
If you have a question regarding this privacy statement or a concern about our privacy practices, please refer to the Frequently Asked Questions, or contact us via email at info@emergencycontacts.com or by writing to us at 734 North Bundy Drive, Los Angeles, CA 90049.

Changes to the Emergency Contacts Privacy Statement
We may change this Statement at any time and will notify users of material changes by posting a notice on the Emergency Contacts website.