24/7 Emergency Response Team
Emergency responders and hospitals work hard to contact families of people involved in accidents and emergency situations but many people either don't have emergency contact information with them, the information has changed or they don't have identification at all.
It takes an average of almost 6 hours to reach family members when this happens - sometimes longer. Using the information on your Emergency Contacts ID, emergency workers can contact our 24/7 call center to make the process faster and much easier for everyone, especially the family!
Fast Contact When There's An Emergency
Specially trained agents at the Emergency Contacts support center are ready to take calls 24 hours a day, every day of the year. When our professional response team gets a call, they follow a strict process to ensure the information in your profile is used to contact you, your family or friends according to your specific instructions.
With your specific permission they can relay life saving medical information to hospital personnel or provide them with documents you've stored in your profile like medical permissions and preferences. No information is given out without first verifying the affiliation of the caller to a hospital or paramedic unit.
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Your Pets Are Important To Us Too
Our agents can help people contact you if they find your lost pet as well. Using the numbers on the pet tag, they can contact the support center (any time, day or night) to report the situation. The agent will look up the pet in your profile and relay special instructions or notes you've included such as medical conditions or behavioral issues so your pet stays safe while he's waiting for you. We'll contact you immediately using all the options you've put in your profile.
If you've given alternate contacts, we'll call them too. There is no reason for a dog or cat to disappear anymore just because they were lost with inadequate identification.
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Our professional response team is trained to exactly follow the instructions in our customers' profiles. All of your information is stored on our encrypted database so it remains secure and private.
Your profile is never accessed by anyone except our emergency agents and only in the event of an emergency.
Emergency access is tracked and monitored to ensure 100% compliance with our Privacy Policies. |
Immediate Coverage For The Whole Family
- Creating your account takes just seconds and then you’ll be able to create your Emergency Contacts profile right away or do it slowly when you have time.
- You can print temporary IDs (except pets) instantly and you’ll get your regular ID kit in about 7-10 days.
Ready To Get Started?

GUARANTEED: Your personal information will stay private and will never be used unless there is a verified emergency.
GUARANTEED: We'll be here 24/7, every day of the year to make sure your plan is put into action if you ever need us.
GUARANTEED: You'll never be surprised by hidden fees or extra charges for any of our services. One yearly enrollment fee is all you pay for yourself and everyone in your household.
GUARANTEED: With all these services included in one package we know you won’t find a better value for the money. Even so, our 30-day refund policy allows you to cancel at any time during that period with no questions asked. If you change your mind for any reason at all, we'll return every cent of your enrollment fee and remove your data from our servers within 72 hours.
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